Customer Success Manager at Salt

Job Description:

Latest job information from Salt for the position of Customer Success Manager. If the Customer Success Manager vacancy in Nice matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Salt for the position of Customer Success Manager below matches your qualifications.

Role : Customer Success Manager

Location : Remote, France

Salary : €40,000-€45,000 base + bonus

Benefits : Stock Options, Healthcare, Pension, Restaurant Tickets

This market‑leading SaaS organization empowers marketing professionals to enhance their brand communication strategies. Trusted by top‑tier enterprise clients such as Disney, Netflix, Uber, and Coca‑Cola.

As a Customer Success Manager you’ll manage a portfolio of around 40 strategic accounts, focusing on retention, development, and revenue growth. Key responsibilities include :

• Building and managing long‑term client relationships (C‑level to operations).
• Retaining and developing a strong customer portfolio.
• Preventing churn while identifying upsell and cross‑sell opportunities.
• Monitoring KPIs and achieving monthly retention and sales growth targets.
• Collaborating closely with Sales, Product, and Marketing teams.
• This is a high‑impact role perfect for someone who thrives in a fast‑paced, team‑oriented environment.

• 3+ years of experience as a Customer Success Manager in a SaaS environment.
• Background in the MarTech industry (preferred).
• Fluent French and English (essential), Spanish is a bonus.
• Proficiency in tools like Salesforce, Planhat, ChurnZero, or Custify is a plus.
• A proactive, results‑driven mindset with excellent communication skills.

• Competitive salary of €40,000-€45,000 base + bonus.
• Generous benefits package : stock options, healthcare, pension, restaurant tickets.
• The flexibility to work remotely from anywhere in France.
• Opportunity to work with global brands and shape marketing strategies.
• Demonstrated ability to increase customer satisfaction.

Job Info:

• Company: Salt
• Position: Customer Success Manager
• Work Location: Nice
• Country: FR

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Customer Success Manager at the office Nice above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.