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CRM Manager at Yousign

Poste CRM Manager
Publié le 27 Jan 2026
Expiré 26 Feb 2026
Entreprise Yousign
Lieu France | FR
Type de contrat Full Time

Description du poste :

Dernières informations de recrutement de Yousign pour le poste de CRM Manager. If the CRM Manager offre à France correspond à votre profil, soumettez votre candidature directement via le portail Jobkos mis à jour.

Notez que décrocher un emploi demande de répondre à des critères spécifiques fixés par l'employeur. Nous espérons que cette opportunité chez Yousign pour le poste de CRM Manager ci-dessous correspond à vos attentes.

About Yousign

Yousign (soon to be Youtrust) is a European Digital Trust provider, fully compliant with eIDAS and the highest European standards. Our three modules – electronic signatures, identity and document verification, and e-seals – can be used independently or combined within sector-specific workflows, ensuring simple, secure and legally compliant processes for SMEs and mid-sized companies.Hosted and processed entirely in Europe, we guarantee sovereignty, transparency and reliability. As a certified B-Corp, we combine innovation with responsibility – building trust at the heart of every digital exchange.We are entering a key moment as we expand from eSignature to the full Digital Trust chain.

About the roleYour missionWe're looking for a CRM Manager to join our Inbound Marketing team and accelerate the growth of our Self-Serve business.Your role? Maximize free-to-paid conversion, upsell, and reactivation through personalized, data-driven CRM programs. You'll work closely with Revenue teams, with direct impact on our MRR.

What you'll doGenerate Self-Serve MRR (80% of your time)You'll own the signup to paid conversion rate and lead all CRM initiatives designed to improve it:
  • Build and optimize cross-channel campaigns (email & in-app) that activate, convert, and expand our customer base
  • Test, learn, repeat: Run A/B tests, experiment with messaging, and continuously improve workflows
  • Launch automated programs using behavioral data-onboarding, nurturing, reactivation, upsell
  • Track what matters: Monitor and improve CVR, activation rate, engagement, churn, and CRM-driven MRR
Support teams across the business (20% of your time)Bring your CRM expertise to other teams:
  • Co-manage our newsletter with the Brand team
  • Partner with Product on announcements and lifecycle updates
  • Support Sales, RevOps, and PMM on CRM-related needs
  • Provide clear reporting on all CRM initiatives

Day-to-day, you'll also:
  • Be our internal expert on Intercom and HubSpot (tool knowledge is a strong advantage)
  • Manage communication pressure: Make sure prospects and customers receive coherent, relevant, and well-timed messages
  • Own the cross-team editorial calendar for lifecycle, marketing, product, and brand communications - ensuring alignment and a smooth customer experience
  • Keep data clean, reliable, and lifecycle management consistent across all touchpoints

What you bring
  • 3+ years as a CRM Manager or similar role, ideally in SaaS or product-led environments
  • Data-driven approach: You're comfortable with metrics, cohorts, dashboards, and experiment design
  • Strong grasp of CRM best practices – automation, segmentation, lifecycle messaging
  • Business acumen: You evaluate ROI and prioritize accordingly
  • Excellent writing skills in French (native) and English
  • Customer-centric mindset with an understanding of product-driven communication
  • Ability to juggle multiple projects and collaborate across teams
Recruitment process

1 Interview TAM with Laila, Talent Acquisition Manager – 30 min2 Interview with Lara, Hiring Manager – deep dive into your experience – 45 min3 Case study presentation – showcase your strategic approach – 1 hour4 Final conversation with Sophie, Director of Inbound Marketing – culture fit & vision alignment – 30 min

Benefits
  • BSPCE (ESOP) - stock options.
  • Meal vouchers (Swile): €10.50/day, 50% covered by Yousign.
  • Health insurance (Alan): Basic plan at €62.50/month, 50% covered by Yousign.
  • Life & disability insurance: 100% employer-covered.
  • Wellbeing: Axomove (4 physio sessions) and Moka.care (4 therapy/coaching sessions).
  • Transportation: 50% reimbursement for public transport for hybrid workers.
  • Leeto: Access to numerous employee discounts (cinema, travel, leisure, sports, etc.).
  • Time off: 10 RTT days/year, plus menstrual leave, parenthood benefits, seniority days, and “journée de solidarité.”
  • Additional benefits: 1 volunteering day/year, learning & development budget, and more.
Why join Yousign now?
  • A mission that matters in a world challenged by AI-driven fraud
  • A vision built on integrity
  • A European & sovereign platform
  • A certified B Corp
  • The golden age of Yousign

Détails de l'offre :

  • Entreprise: Yousign
  • Poste: CRM Manager
  • Lieu de travail: France
  • Pays: FR

Comment postuler :

Après avoir lu et compris les critères et les qualifications requises dans l'annonce CRM Manager at the office France ci-dessus, préparez immédiatement votre dossier (lettre de motivation, CV, copie de diplôme, etc.) et envoyez-le via le lien Page Suivante ci-dessous.

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